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Long-term care employee compensation

Health Factors: Access to Care
Decision Makers: Employers & Businesses Local Government State Government Healthcare Professionals & Advocates
Evidence Rating: Expert Opinion
Population Reach: 10-19% of WI's population
Impact on Disparities: Likely to decrease disparities

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Description

Long-term care employee compensation initiatives increase wages and benefits for personal or home care workers, nurse aides, and others who provide direct care to patients in long-term care (LTC) settings such as nursing homes, rehabilitation facilities, and individual homes. LTC workers typically care for elderly adults, individuals with disabilities, or individuals recovering from injuries; hands-on, physically demanding care is often needed. Many workers are employed part-time with inconsistent hours, and have little opportunity for advancement (Butler 2017, Banijamali 2014).

Expected Beneficial Outcomes

Increased retention of long-term care workers

Evidence of Effectiveness

Offering higher wages and more comprehensive benefits is a suggested strategy to improve recruitment and retention of individuals that provide long-term care (LTC) (Frogner 2016, CWF-Raphael 2008, US DHHS-Fishman 2004). Available evidence suggests that increasing wages and other benefits for LTC staff may reduce turnover (Frogner 2016, Butler 2014, Hewko 2015, Morgan 2013, Powers 2010, Morris 2009, Wiener 2009), particularly among newly hired or young caregivers (Butler 2014, Howes 2005). Providing health insurance may also help employers retain existing staff (Stone 2017, Howes 2008) and attract new part-time employees (Howes 2008). However, additional evidence is needed to confirm effects.

Low wages and benefits are consistently cited by LTC workers as a source of stress (Lapane 2007), and by researchers as a reason for high turnover (Frogner 2016, Stone 2012). Studies suggest that higher wages (Morgan 2013, Head 2013b, Butler 2014) and offering more hours to part-time staff (Stone 2017) may positively affect retention of LTC workers.

Research suggests that individuals leave LTC roles for similar positions that provide better wages, full time status (Banijamali 2014, Morris 2009), and reimbursement for travel (Morris 2009). Offering health insurance (Stone 2017, Frogner 2016), consistent patient assignments (Stone 2017), workplace safety improvements, proper patient care training (Butler 2017), and opportunities for professional development, mentorship, and educational support for career advancement (Frogner 2016) may all contribute to higher retention of LTC workers.

Implementation

United States

As of January 2015, direct care workers such as home health aides, personal care aides, and certified nursing assistants employed by home care agencies and other third party employers are covered by the Fair Labor Standards Act’s minimum wage and overtime protections (US DOL-Direct care wage).

Wisconsin

Direct care workers make up the largest single occupational group in Wisconsin. Almost half (43%) of Wisconsin’s direct care workers live at or below the federal poverty line (Sugden 2011), which is $24,600 for a family of four in 2017 (US DHHS-Poverty).

Implementation Resources

US DOL-Direct care - US Department of Labor (US DOL). Wage and Hour Division. We count on home care: Minimum wage and overtime pay for direct care workers. Accessed on November 14, 2017

Citations - Description

Banijamali 2014* - Banijamali S, Jacoby D, Hagopian A. Characteristics of home care workers who leave their jobs: A cross-sectional study of job satisfaction and turnover in Washington State. Home Health Care Services Quarterly. 2014;33(3):137–158. Accessed on November 14, 2017
Butler 2017* - Butler SS. Exploring relationships among occupational safety, job turnover, and age among home care aides in Maine. NEW SOLUTIONS: A Journal of Environmental and Occupational Health Policy. 2017. Accessed on November 16, 2017

Citations - Evidence

Banijamali 2014* - Banijamali S, Jacoby D, Hagopian A. Characteristics of home care workers who leave their jobs: A cross-sectional study of job satisfaction and turnover in Washington State. Home Health Care Services Quarterly. 2014;33(3):137–158. Accessed on November 14, 2017
Butler 2014* - Butler SS, Brennan-Ing M, Wardamasky S, Ashley A. Determinants of longer job tenure among home care aides: What makes some stay on the job while others leave? Journal of Applied Gerontology. 2014;33(2):164–188. Accessed on November 14, 2017
Butler 2017* - Butler SS. Exploring relationships among occupational safety, job turnover, and age among home care aides in Maine. NEW SOLUTIONS: A Journal of Environmental and Occupational Health Policy. 2017. Accessed on November 16, 2017
CWF-Raphael 2008 - Raphael C. Long-term care: Preparing for the next generation. New York: The Commonwealth Fund (CWF); 2008. Accessed on November 14, 2017
Frogner 2016 - Frogner BK, Skillman SM, Patterson DG, Snyder CR. Comparing the socioeconomic well-being of workers across healthcare occupations. Center for Health Workforce Studies, University of Washington. 2016. Accessed on November 16, 2017
Head 2013b* - Head BA, Washington KT, Myers J. Job satisfaction, intent to stay, and recommended job improvements: The palliative nursing assistant speaks. Journal of Palliative Medicine. 2013;16(11):1356–1361. Accessed on November 14, 2017
Hewko 2015 - Hewko SJ, Cooper SL, Huynh H, et al. Invisible no more: A scoping review of the health care aide workforce literature. BMC Nursing. 2015;14(38):1–17. Accessed on November 14, 2017
Howes 2005* - Howes C. Living wages and retention of homecare workers in San Francisco. Industrial Relations. 2005;44(1):139-63. Accessed on November 14, 2017
Howes 2008* - Howes C. Love, money, or flexibility: What motivates people to work in consumer-directed home care? The Gerontologist. 2008;48(Suppl 1):46-60. Accessed on November 14, 2017
Lapane 2007* - Lapane KL, Hughes CM. Considering the employee point of view: Perceptions of job satisfaction and stress among nursing staff in nursing homes. Journal of the American Medical Directors Association. 2007;8(1):8–13. Accessed on November 14, 2017
Morgan 2013* - Morgan JC, Dill J, Kalleberg AL. The quality of healthcare jobs: Can intrinsic rewards compensate for low extrinsic rewards? Work, Employment & Society. 2013;27(5):802–822. Accessed on November 14, 2017
Morris 2009* - Morris L. Quits and job changes among home care workers in Maine: The role of wages, hours, and benefits. The Gerontologist. 2009;49(5):635–50. Accessed on November 14, 2017
Powers 2010* - Powers ET, Powers NJ. Causes of caregiver turnover and the potential effectiveness of wage subsidies for solving the long-term care workforce ’crisis’. B.E. Journal of Economic Analysis & Policy. 2010;10(1): Article 5. Accessed on November 14, 2017
Stone 2012 - Stone RI, Bryant N. The impact of health care reform on the workforce caring for older adults. Journal of Aging & Social Policy. 2012;24(2):188–205. Accessed on November 14, 2017
Stone 2017* - Stone R, Wilhelm J, Bishop CE, et al. Predictors of intent to leave the job among home health workers: Analysis of the national home health aide survey. The Gerontologist. 2017;57(5):890-899. Accessed on November 16, 2017
US DHHS-Fishman 2004 - Fishman MF, Barnow B, Glosser A, Gardiner K. Recruiting and retaining a quality paraprofessional long-term care workforce: Building collaboratives with the nation’s workforce investment system. Washington, DC: US Department of Health and Human Services (US DHHS); Office of the Assistant for Planning and Evaluation (ASPE), Office of Disability, Aging, and Long-Term Care Policy (DALTCP); 2004. Accessed on November 14, 2017
Wiener 2009 - Wiener JM, Squillace MR, Anderson WL, Khatutsky G. Why do they stay? Job tenure among certified nursing assistants in nursing homes. The Gerontologist. 2009;49(2):198–210. Accessed on November 14, 2017

Citations - Implementation

Sugden 2011 - Sugden NA, Black-Radloff R. Wisconsin state health care workforce development (SHCWD) planning grant. Madison: Wisconsin Area Health Education Center System (AHEC); 2011. Accessed on November 14, 2017
US DHHS-Poverty - Office of the Assistant Secretary for Planning and Evaluation (ASPE). 2012 HHS poverty guidelines: One version of the [US] federal poverty measure. US Department of Health and Human Services (US DHHS). Accessed on November 14, 2017
US DOL-Direct care wage - US Department of Labor (US DOL). Minimum wage, overtime protections extended to direct care workers by US Labor Department. Accessed on November 14, 2017

Page Last Updated

November 20, 2017

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